CeX is a well-known retail chain that specializes in buying and selling a wide range of video games and digital devices, including mobile phones and laptops. With a convenient in-store pickup option, customers can easily upgrade their tech for less. CeX also offers a 24-month warranty on all purchases made both online and in-store. What sets CeX apart is their extensive selection, boasting the UK's largest range of phones, games, and gadgets. Customers can even get an instant quote for their old tech on CeX's website, webuy.com. With locations throughout the United Kingdom, CeX provides a hassle-free and reliable way for individuals to trade in their old devices and find the latest technology.
Amenities and More
- Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
- Payments
- NFC mobile payments
- Service options
- In-store shopping
- In-store pick-up
- Offerings
- Repair services
Reviews
If you’re selling a device to this place, make sure they check it over fully before you leave the shop. Waste of time AND fuel driving back and forward from the shop cause they found “issues” with my phone 4 hours after they apparently checked it over first time. Joke of a place won’t be back
I encountered very unpleasant and arrogant service today. Upon arriving there, I felt like I was bothering them, so I left. I do not recommend it.
Great place to buy games and movies, been a customer for years
Sell unwanted tech and buy Preloved tech with a decent warenty, recycling at its best.
Used to go into this shop to purchase any decent games and had no problem at all but just went in recently to try and hand in items that are perfectly working and they got checked out and I was given a quote for them and I was relatively happy with the quote, I’ve just received a phone call saying my items can’t be processed and I need to come and pick them up. I was given no reasoning as to why they couldn’t be processed which is shocking customer service from them. I will never shop or attempt to trade in items ever again
Feel completely let down by a store I have used religiously for the last few years. Tried to trade in a phone, handed it in on Monday and was assured things would be sorted by Tuesday, no contact by email or phone, went into store today only to be rather rudely given my phone back and told it had failed testing due to scratches on the screen protector, something that could have been communicated to me by phone. When I queried this by stating that it was scratches on the screen and not the protector I was rudely responded to with “it’s definitely failed then”. Personally I feel attacked as if I was needing to grab a quick cash injection or something, whilst I accept these things are run of the mill and phones will fail etc. I do at least expect to be treated like a human being with at least an ounce of quality customer service, will not be back.
Bought a games console for a Xmas gift on line, didn't work! So returned the item and had to travel to another shop, slightly inconvenient
I love shopping in CEX there's always plenty of bargains for all needs.
Location
Hours
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Monday
09:00 AM - 06:00 PM
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Tuesday
09:00 AM - 06:00 PM
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Wednesday
09:30 AM - 06:00 PM
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Thursday
09:00 AM - 06:00 PM
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Friday
09:00 AM - 06:00 PM
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Saturday
09:00 AM - 06:00 PM
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Sunday
10:00 AM - 06:00 PM
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